Frequently Asked Questions
Everything you need to know about shopping with Neva Clothing India.
How long does shipping take within India?
We typically process orders within 24-48 hours. Shipping usually takes 3 to 7 business days depending on your location across India.
What is your return and exchange policy?
We offer a 7-day return and exchange policy from the date of delivery. Items must be unworn, unwashed, and have all original tags attached.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pincodes across India. A nominal COD convenience fee may apply at checkout.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
Are the colors of the products accurate?
We strive to display product colors as accurately as possible. However, slight variations may occur due to screen settings and studio lighting.
Can I cancel my order after it has been placed?
Orders can be canceled within 12 hours of placement, provided they have not yet been dispatched from our warehouse.